Team Contact Guide

Team Contact Guide

Team Structure and Reporting

Production Team

• Event Planning Coordinator: notbella (LEAD)
• Reports to: Events Lead, Esnueil
• Team Member: hollydolly (Event Planner)
• Coordinates: nikono (Opening Tech), Cinesia (Awards Tech)

Community Team

• Community Manager: marcylaycelle (LEAD - manages 16+ people)
• Reports to: Events Lead, Esnueil
• Direct Reports:
• Discord Moderators: lunarii_vt, mokaboba, SwtBeat
• Pre-recorded Co-hosts: bigmommyalexa, Chochy, Faroh, FaunAndGames, Nixuss, Omnistruck, Pink_Umbrella, Rosannatxt
• Judges: CyberJoules, JessRappaport, SocksTheWolf, ChelseaBytes

• Raid Train Coordinator: NamiChey (LEAD)
• Reports to: Community Manager, marcylaycelle
• Team Member: AngelicTriShort (Raid Train Spotter)

• Mentors: KiindaLinda, yetisoready
• Report to: Events Lead, Esnueil

Technical Team

• Submission System Coordinator: yetisoready (LEAD)
• Reports to: Events Lead, Esnueil

• Technical Producers: nikono, Cinesia
• Report to: Event Planning Coordinator, notbella

• Discord Administrator: MisterCzar
• Reports to: Events Lead, Esnueil

Content & Creative Team

• Messaging Strategist: simmerthingz (LEAD)
• Reports to: Events Lead, Esnueil

Communication Channels

Discord Channels by Team:

• General: #general-staff, #staff-updates

• Production: #events-team

• Community: #community-team, #co-hosts-tickets, #discord-moderator-support

• Technical: #technical-team, #technical-support-tickets

• Content: #content-creative-team

Support Ticket System:

• Leadership Support Tickets: Crisis management & executive decisions

• Technical Support Tickets: Bug reports & technical troubleshooting

• Discord Moderator Support Tickets: Safety reports & community issues

• General Tickets: Questions, resources & volunteer support

• Mentor Tickets: Technical guidance & project mentorship

• Raid Train Tickets: Streaming coordination & participation

External Tools:

• Todoist: Task management and project tracking

• "secressy" Twitch Channel: Technical rehearsals (restricted access)

• RTF Discord Server: Primary communication hub

• Unity Guild Discord: Panel coordination (restricted access)

Escalation Procedures

Standard Flow:

1. Team Member → Team Lead

2. Team Lead → Peer Team Lead (if cross-team issue)

3. Team Lead → Events Lead (emergency only)

Emergency Contacts:

• Primary: Events Lead, Esnueil

• Backup Coordinator: Community Manager, marcylaycelle

• Technical Emergency: Submission System Coordinator, yetisoready

Key Integration Points

Cross-Team Coordination:

• Discord Moderation + Raid Train: Coordinate Discord portions of raid train

• Community Manager + All Teams: Oversight and support coordination

• Event Planning + Technical: Rehearsal and ceremony coordination

• Submission System + Judges: Access and scoring coordination